Learning Bird is founded on the principle of helping students learn and master topics that they are having difficulty with in school. We know that you care about how your personal information and your childrens' or students' personal information is used and shared, and we take your privacy very seriously. By visiting the Learning Bird website, you are accepting the practices outlined in this policy.
Last Updated: July 17th, 2018
Information Collected by Learning Bird
We only collect personal information that is relevant to the purpose of our website. This information allows us to provide you with a customized and efficient experience. We collect the following types of information from our Learning Bird users
A. Information You Provide to Us:
We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
We may also request a user name and email address when a user submits a form through the "Contact Us" portion of the Learning Bird website so that we may respond to the inquiry. We collect the e-mail address for the sole purpose of responding directly on a one-time basis to a specific inquiry.
For some of our online activities, such as polls, surveys, games or contests, we may ask users to provide information that is not personally identifiable, such as their country of residence or a user's favorite color. If you use a Public Forum on this website, and disclose personally identifiable information, you should be aware that such information could be read, collected or used by other users. We are not responsible for the personally identifiable information you choose to submit in these Public Forums.
User Profile: To allow you to express yourself beyond just the information collected during registration, we enable you to provide additional information, such as a bio, favorite URLs, and instant messaging IDs. In addition, you may choose to include photos of yourself in your profile. As indicated below, in the section titled "Sharing Your Information", you can control how your information is displayed and used.
We receive and store certain types of information whenever you interact with us. Learning Bird and its authorized agents automatically receive and record certain "traffic data" on their server logs from your browser including your IP address, Learning Bird cookie information, and the page you requested. Learning Bird uses this traffic data to help diagnose problems with its servers, analyze trends and administer the website.
Learning Bird may collect and, on any page, display the total counts that page has been viewed. This includes User Profile pages.
Additionally, when visitors come to our site, we may passively collect certain non-personally identifiable computer information, such as the type of computer operating system (e.g., Windows XP or Mac OS), the user's IP Address, the web browser (e.g., Firefox, Internet Explorer) being used, the frequency with which guests visit various parts of our sites, and information regarding the Internet service provider, in order to make our sites more interesting and useful to you and for various purposes related to our business.
B. Financial Information
As noted in Section A, if a child registrant wants to acquire a paid membership, the parent's full name, email address, credit card billing information including mailing address will be required at the time of purchase. That information is not stored by Learning Bird, and, instead, is stored by our payments processing vendor for the purpose of processing payments made to Learning Bird and for fraud prevention purposes. That information is safeguarded with appropriate security, and it will not be used for other purposes. Furthermore, our payments processing vendor has agreed to maintain the confidentiality, security, and integrity of the personal and financial information it obtains from the Learning Bird website, and only to use this information on our behalf. Our financial institution is bound by all applicable privacy laws relating to the provision of financial services.
C. E-mail Communications
Learning Bird is very concerned about your privacy and we will never provide your email address to a third party without your explicit permission, as detailed in the "Sharing Your Information" section below. Learning Bird may send out e-mails with Learning Bird-related news, products, offers, surveys or promotions. If you do not want to receive such e-mail from us, please follow the instructions contained in the unwanted e-mail message. However, please note that in all cases you will continue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.
An example of a 3rd party cookie would be a re-marketing cookie. This is a cookie that shows you have visited the Learning Bird website and may be used by Learning Bird and our advertising partners such as Google, to display advertisements and/or special offers from Learning Bird to you as you visit other websites not associated with Learning Bird.
If a re-marketing cookie has been set then you may from time to time see ads from Learning Bird pop up on other webpages across the internet. This helps us to target our messages and offers to people who may have visited our website in the recent past. You can opt out of this type of cookie at any time.
E. Sharing Your Information
Rest assured that we neither rent nor sell your personal information to anyone and that we will share your personal information only as described below.
Learning Bird Personnel: Learning Bird personnel and authorized consultants and/or contractors may have access to user information if necessary in the normal course of Learning Bird business.
Learning Bird Service Providers: We may share your information with trusted third party providers of business services such as credit card processors to allow subscription transactions to be completed, or with help desk software providers to allow us to operate a help desk for customer issues. Any third party provider that we may work with will be a trusted partner and will undertake to protect your personal information to the same extent that we would. We will only share information with them that is required in order for them to provide the business service to us. They will not be entitled to use that information in any way other than for the provision of the service to us.
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Learning Bird, or substantially all of its assets, were acquired, user information would be one of the assets that is transferred.
User Profile information: Information collected during registration and subsequent visits, such as your full name and location, may be displayed to other Learning Bird users in your User Profile. The User Profile is the area on Learning Bird where we allow you to tell other Learning Bird users about yourself. You may control what personal information is displayed in your User Profile by visiting your User Profile.
Syndication: Learning Bird allows for the RSS syndication of all of its public content within the Learning Bird website.
With Your Consent: Except as noted above, we will contact you when your personal information is shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to opt out to prevent the sharing of this information.
F. Keeping Information Secure
The security of your personal information is important to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. When you enter sensitive information, such as your credit card number, or our membership subscription form, we encrypt that information using secure socket layer technology (SSL).
Your Learning Bird account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.
Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.
The website is intended solely for visitors located within North America. If you nonetheless choose to use the website from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personally identifiable information outside of those regions to the United States and by providing your personally identifiable information on the website you consent to that transfer.
G. Ways to Control, Display and Use of your Information
As stated previously, you can always opt not to disclose information, but then you may be unable to use certain features on our website.
By visiting your User Profile, you can correct, amend, add or delete personal information on our website.
If you do not wish to receive e-mail from us or other Learning Bird users, please visit the Settings of your User Profile and/or follow the instructions contained in the unwanted e-mail message.
However, please note that you will continue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.
As explained earlier, the "help" portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Please note, however, that if your browser does not accept cookies, you will not be able to take advantage of some of our attractive features.
Access to Information, and Objection to Information Collection and Retention Please contact us if you would like to access the PII that we have collected online from you or your child, correct factual errors in such information, request to have this information deleted, or request that we no longer collect or maintain such information. The deletion of data may lead to a termination of the Learning Bird account and/or membership.
Please be sure to include your email address and a telephone number where we can reach you. To protect you and your child's privacy and security, we will take reasonable steps to help verify your identity before granting you access to the personal information that we collect and maintain about you or your child.
If personal information is not provided to us, then Learning Bird may not agree to your membership and may not be able to provide access to certain content and functionality on the Learning Bird website, or to provide other information, products or services which may be requested.
I. Conditions of Use